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Client Survey Results
 

We know that four color printing can be considered a commodity.

Not only do we pride ourselves on providing our clients with affordable high-quality four color printing, we also offer outstanding customer service.

With each order, we send out a Client Satisfaction Survey. It’s not enough for us to think we are doing a good job. We want to know what our clients think.

So here’s what our clients are saying about us:

How would you rate the ordering process?
97% answered “Easy”
   
How would you rate the info you received regarding the status of your order?
95% answered “Just Right”
   
When did your job arrive?
70.4% answered “On the Expected Date”
28% answered “Before the Expected Date”

When the job arrived, what did the packaging look like?
99% answered “Neatly Packaged”
   
How would you rate the quality of the finished printed product?
96.5% answered “Outstanding”
   
Would you recommend us to a friend or colleague?
100% answered “Yes”
   
Will you use us again for your next job?
100% answered “Yes, Definitely”
   
Overall, how would you rate your experience with us?
99.8% answered “Excellent”

 

 

 
© 2005-2007 Mint Publishing, Inc.
1777 Bellflower Blvd. Suite 100, Long Beach CA 90815
Tel 888-372-8702, 562-252-4010, Fax 775-213-5085
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